Last updated: 01/12/2025
1. Public Commitment: Basra TV is committed to ensuring that our digital services and media content are accessible to all segments of Iraqi society, including persons with disabilities. We believe that access to information is a constitutional right guaranteed to all (according to Article 32 of the Iraqi Constitution), and we strive to improve the user experience on our website (https://basratv.com/) to gradually comply with international standards for web accessibility (WCAG 2.1).
2. Current Compliance Status (Transparency): We would like to inform our valued visitors that our website, in its current state, is partially compliant with WCAG 2.1 Level AA standards. This means that some parts of the site support accessibility, while others are still under technical development and do not currently support all assistive technologies.
3. Known limitations and unavailable content: In our commitment to credibility and transparency, we list below the technical limitations currently present on the site, for which we are working on software solutions in future updates:
Screen Readers: The website is not currently fully software-configured to be compatible with screen reader software used by blind and visually impaired users. Navigation of menus or automatic text reading may be difficult.
Multimedia (video and live streaming):
The channel's live stream via the website does not include the "Closed Captions" feature for the deaf and hard of hearing.
The archived videos on the site currently lack "Audio Description" for the visual scenes.
Alternative Texts (Alt Text): Some images published in the news may not contain an alternative text description explaining their content to help software.
Keyboard navigation: Users who rely solely on the keyboard (without a mouse) may have difficulty accessing some interactive elements on the site.
4. Help Features Available Despite the above limitations, the site offers the following features to facilitate use:
Automatic translation: Since the site's primary language is Arabic, we have provided an "automatic translation" tool for texts into English to assist non-Arabic speakers. (Please note that this translation is automated and may not be 100% accurate.)
Browser compatibility: The site is designed to work seamlessly with the zoom tools available in modern browsers (Chrome, Edge, Safari) up to 200% without any design disruption.
Responsive design: The website is designed to automatically adapt to different screen sizes (smartphones, tablets).
5. Reasonable Accommodation: If you have a disability and experience difficulty accessing any news, content, or service on our website due to the technical limitations mentioned above, we are committed to providing this content to you in an alternative format that suits your needs. Please contact us, and our team will read the news to you or provide you with the required information.
6. Feedback and Complaints Mechanisms: We welcome your feedback, which helps us improve accessibility. If you notice a technical issue preventing you from using the site, please inform us via:
Contact form: The "Contact Us" page on the website.
Actual address: Iraq, Basra, Al-Jubaila, near Times Square.
Response time: We aim to respond to accessibility feedback within 3-7 business days.
7. Technical Specifications: The Basra Satellite Channel website relies on the following technologies to provide accessibility features (within its current limits):
HTML5
CSS
JavaScript
8. The regulatory body subjects Al-Basra Satellite Channel in its work to the regulations and standards of the Iraqi Media and Communications Commission (CMC).
